(updated 17/11/2024)
Smith Lending Co. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information that you provide directly to us through our website’s contact form, including:
- Name
- Contact details (such as email address and phone number)
- Required loan amount
- Additional messages or information you choose to provide
We collect this information to assess your financing needs and to communicate with you effectively.
2. Use of Personal Information
We use your personal information for the following purposes:
- To assess and process your financing applications
- To communicate with you regarding our services
- To comply with legal and regulatory obligations
- To improve our services and website
3. Disclosure of Personal Information
We may disclose your personal information to:
- Financial institutions and lenders to facilitate your financing applications
- Service providers who assist us in operating our business (e.g., IT support, marketing services)
- Regulatory bodies as required by law
We do not sell or rent your personal information to third parties.
4. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.
5. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date.